Discover answers to our most asked questions below.
Yes but we strongly encourage children to attend nursery for at least four sessions a week over two days. This is because children find it easier to settle in and benefit from nursery if they attend regularly.
We are open from 8am – 5pm every day. We are closed for 4 weeks a year and for bank holidays.
You can choose when to bring in or take home your child but we will charge you for the sessions you have booked.
No. We run from 8am – 5pm Monday to Friday.
Yes. We charge £2.50 for lunch and snacks each 9-3 day (or just 40p for snacks if you bring a packed lunch). For an 8-5 day we charge £3.50 for lunch, tea and snacks Inc. breakfast (or just 60p for snacks if you bring a packed lunch). We do this to try and keep fees as low as possible. If you have any trouble paying these, please come and speak to the office staff.
Yes, children can come to nursery with a healthy packed lunch. However, if your child is fussy we would encourage you to speak to their play partner and come up with a plan to eat nursery lunch – over time, and sitting with their friends, we find most children start to eat the meals provided (and enjoy them!).
Children sit down together and eat at tables – we call this ‘family dining’. They will pour their own water and adults will help encourage them to use a knife and fork. We believe mealtimes are an important learning opportunity and an important time for children to develop their social skills.
No. Families are requested to provide nappies and wipes, which we label and store in the changing area.
We ask families to provide a spare set of clothes, suncream and a sunhat in the summer and wellies for outside play.
We make sure we go offsite at least once every half term. See calendar of events LINK.
All children wear hi-vis jackets when on trips and we always ensure we have a ratio of 1:3 so we ask parents to join us if they can. A risk assessment is completed by the nursery manager, signed off by the headteacher and shared with all staff before the trip. A trained first aider will always accompany an offsite trip.
We always maintain ratios of team members at the nursery & enhance our numbers when off-site. We rely on parent volunteers to support the trips and find that parents and children always enjoy it!
You’ll be able to talk to your child’s play partner or another member of the team at the end of each day, and they will run you through all of the activities and exciting developments of the day. You can also arrange to meet the play partner or nursery manager at a different time if you want to discuss anything in more detail.
A play partner is your child’s key worker. They are responsible for ensuring your child settles in and is happy at nursery. They will also be responsible for working with families to make sure children are learning.
The perimeter fence of our nurseries are fitted with CCTV. The CCTV is managed by the school (which owns the site) so any requests to view CCTV must be made to the school.
All nurseries have a responsibility to ensure that children are safe. Like many nurseries, Ark Start has in place the following safety measures to ensure children’s wellbeing and safety is prioritised at all times.
You can read our safeguarding and health and safety policies here
Our nurseries are about much more than childcare. Our team works together to ensure that every child has a joyful, engaging and secure nursery experience and leaves us ready to start school happily and confidently. We are driven by our values in everything we do: Aim High, Be Brave, Be Kind and Keep Learning.
Ark Start is at an exciting time in its evolution. We opened two nurseries in South London last year and aim to expand our reach over the coming years. As we expand, we are looking for Early Educators to join our founding team. We are looking for someone with a genuine passion for young children and with the skill, creativity, commitment and energy to deliver excellent provision at Ark Start John Archer.